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charset=\"utf-8\"\u003eThe Level 2 Food Safety – Catering CPD course equips employees with the essential knowledge and skills needed to meet their food safety responsibilities effectively.\u003c\/p\u003e","brand":"The AIM Group PH","offers":[{"title":"Default Title","offer_id":55756656083322,"sku":null,"price":42.75,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0921\/4466\/4954\/files\/CPDLevel2FoodSafety_Catering.png?v=1755252093"},{"product_id":"cpd-disciplinary-procedures","title":"CPD Disciplinary Procedures","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003eThe goal of the disciplinary process is to provide a framework that helps managers work with employees to maintain acceptable conduct and encourage improvement when needed.\u003c\/p\u003e","brand":"The AIM Group PH","offers":[{"title":"Default Title","offer_id":55767264067962,"sku":null,"price":42.75,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0921\/4466\/4954\/files\/CPDDisciplinaryProcedures.png?v=1755527472"},{"product_id":"cpd-conflict-resolution-in-the-workplace","title":"CPD Conflict Resolution in the Workplace","description":"\u003cdiv class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @[37rem]:[--thread-content-margin:--spacing(6)] @[72rem]:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\"\u003e\n\u003cdiv class=\"[--thread-content-max-width:32rem] @[34rem]:[--thread-content-max-width:40rem] @[64rem]:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"flex max-w-full flex-col grow\"\u003e\n\u003cdiv data-message-author-role=\"assistant\" data-message-id=\"650bc90c-36ab-44e6-8ec6-443fe280d3f1\" dir=\"auto\" class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+\u0026amp;]:mt-5\" data-message-model-slug=\"gpt-5\"\u003e\n\u003cdiv class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"\u003e\n\u003cdiv class=\"markdown prose dark:prose-invert w-full break-words dark markdown-new-styling\"\u003e\n\u003cp data-start=\"0\" data-end=\"173\" data-is-last-node=\"\" data-is-only-node=\"\"\u003eThe Confederation of British Industry estimates that workplace conflict costs around £33 billion each year, with leaders spending up to 20% of their time resolving disputes.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"The AIM Group PH","offers":[{"title":"Default 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Strong leaders avoid doing everything themselves, assign tasks to the right people, give clear direction, and trust their team to deliver.\u003c\/p\u003e","brand":"The AIM Group PH","offers":[{"title":"Default Title","offer_id":55767360635258,"sku":null,"price":42.75,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0921\/4466\/4954\/files\/CPDEffectiveDelegation.png?v=1755528651"},{"product_id":"cpd-fire-marshal-for-care-homes","title":"CPD Fire Marshal for Care Homes","description":"\u003carticle class=\"text-token-text-primary w-full focus:outline-none scroll-mt-(--header-height)\" dir=\"auto\" data-turn-id=\"991da698-07c0-4b07-bb2e-65bc8aa90e5c\" data-testid=\"conversation-turn-153\" data-scroll-anchor=\"false\" data-turn=\"user\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"text-base my-auto mx-auto pt-12 [--thread-content-margin:--spacing(4)] @[37rem]:[--thread-content-margin:--spacing(6)] @[72rem]:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\"\u003e\n\u003cdiv class=\"[--thread-content-max-width:32rem] @[34rem]:[--thread-content-max-width:40rem] @[64rem]:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"flex max-w-full flex-col grow\"\u003e\n\u003cdiv data-message-author-role=\"user\" data-message-id=\"991da698-07c0-4b07-bb2e-65bc8aa90e5c\" dir=\"auto\" class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+\u0026amp;]:mt-5\"\u003e\n\u003cdiv class=\"flex w-full flex-col gap-1 empty:hidden items-end rtl:items-start\"\u003e\n\u003cdiv class=\"user-message-bubble-color relative max-w-[var(--user-chat-width,70%)] rounded-[18px] px-4 py-1.5 data-[multiline]:py-3\" data-multiline=\"\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/article\u003e\n\u003carticle class=\"text-token-text-primary w-full focus:outline-none scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:d6bab53e-1c15-468c-ad9a-43ced01eceae-76\" data-testid=\"conversation-turn-154\" data-scroll-anchor=\"true\" data-turn=\"assistant\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @[37rem]:[--thread-content-margin:--spacing(6)] @[72rem]:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\"\u003e\n\u003cdiv class=\"[--thread-content-max-width:32rem] @[34rem]:[--thread-content-max-width:40rem] @[64rem]:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"flex max-w-full flex-col grow\"\u003e\n\u003cdiv data-message-author-role=\"assistant\" data-message-id=\"4bd12e85-bb20-4ef4-ade5-e190c0d7a44b\" dir=\"auto\" class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+\u0026amp;]:mt-5\" data-message-model-slug=\"gpt-5\"\u003e\n\u003cdiv class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"\u003e\n\u003cdiv class=\"markdown prose dark:prose-invert w-full break-words dark markdown-new-styling\"\u003e\n\u003cp data-start=\"0\" data-end=\"166\" data-is-last-node=\"\" data-is-only-node=\"\"\u003eFire marshals, also known as fire wardens, are trained staff members responsible for supporting emergency fire evacuation procedures in workplaces and other premises.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/article\u003e","brand":"The AIM Group PH","offers":[{"title":"Default Title","offer_id":55775329452410,"sku":null,"price":42.75,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0921\/4466\/4954\/files\/CPDFireMarshalforCareHomes.png?v=1755685525"},{"product_id":"level-2-cleaning-principles","title":"Level 2 Cleaning Principles","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003eThis course teaches essential cleaning principles to help you maintain hygienic homes and businesses, reduce bacteria and disease, and create safe, comfortable living and working environments.\u003c\/p\u003e","brand":"The AIM Group PH","offers":[{"title":"Default Title","offer_id":55886618853754,"sku":null,"price":336.37,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0921\/4466\/4954\/files\/level-2-cleaning-principles.png?v=1757582444"},{"product_id":"level-2-customer-service","title":"Level 2 Customer Service","description":"\u003cdiv class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] thread-sm:[--thread-content-margin:--spacing(6)] thread-lg:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\"\u003e\n\u003cdiv class=\"[--thread-content-max-width:40rem] thread-sm:[--thread-content-max-width:40rem] thread-lg:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"flex max-w-full flex-col grow\"\u003e\n\u003cdiv data-message-author-role=\"assistant\" data-message-id=\"fb54c440-8d80-4dcb-9333-a861fb1ca81d\" dir=\"auto\" class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+\u0026amp;]:mt-5\" data-message-model-slug=\"gpt-5\"\u003e\n\u003cdiv class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"\u003e\n\u003cdiv class=\"markdown prose dark:prose-invert w-full break-words dark markdown-new-styling\"\u003e\n\u003cp data-start=\"0\" data-end=\"201\" data-is-last-node=\"\" data-is-only-node=\"\"\u003eCustomer service is the assistance provided to external stakeholders when they use or enquire about a product. Its aim is to deliver a positive user experience by resolving customer issues effectively.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"The AIM Group PH","offers":[{"title":"Default Title","offer_id":55886815199610,"sku":null,"price":336.37,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0921\/4466\/4954\/files\/level-2-customer-service.png?v=1757583827"},{"product_id":"level-2-event-planning","title":"Level 2 Event Planning","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003eThis event planning course helps learners build the skills needed to plan, organise, and evaluate events. It covers marketing, market research, and effective communication to develop both knowledge and confidence in event management.\u003c\/p\u003e","brand":"The AIM Group PH","offers":[{"title":"Default Title","offer_id":55887267529082,"sku":null,"price":336.37,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0921\/4466\/4954\/files\/level-2-event-planning.png?v=1757594972"}],"url":"https:\/\/aimglobaltraininggroup.com\/collections\/hospitality.oembed","provider":"AIM Global Training Group","version":"1.0","type":"link"}